Mr Green Review – Our Experiences with the Man in the Bowler Hat
Having been around since 2007, the Mr Green online casino is one of the best-known brands in the industry, serving players across Europe. In the UK, the company has always used excellent marketing to ensure that everyone is familiar with the emerald-besuited gentleman. Beyond the name, though, you may not know much about the operator. We have put the casino to the test using strict criteria and looked into every corner of the site. Follow along with our Mr Green review to discover games, bonuses, payment methods and the dedicated mobile app.
|Welcome Bonus||£100 & 50 free spins|
|Casino Games||950+ games|
|Customer Support||Slow response on live chat|
|Overall||4.4 out of 5.0|
|Visit the Casino!|
The Games in Detail
Casinos live and die by the quality of their games offerings, which is why it is no surprise that Mr Green has done so well over the years. It offers a whopping 995 titles to its players, ranging from video slots, through table games, to a fantastic live dealer suite, many tables in which are exclusive to the operator.
|Live Dealer Games||36|
|Games for iOS & Android||180|
With almost 650 slot titles to choose from, players are spoilt for choice here. The Mr Green slots catalogue is constantly growing as well. So, whether you like pirate-themed slot games, or are looking for the latest releases, you will find everything in the casino’s large and diverse games library. It features titles from a whole host of developers, including NetEnt, IGT, and Microgaming.
The breadth of the library is displayed in the table below, where you can check out some of the best-rated slots on the market, all available at Mr Green. If you are a fan of numbers, above all else, you will be able to find a few operators that can boast over 1,000 games in their libraries. We reckon the quality and breadth of selection of the Mr Green games library should keep you amply entertained, though. There are titles from 49 different developers. Because of this diversity, you will be able to find something to suit you, no matter how niche your tastes are.
You can check out some of the most popular Mr Green slots below. Each of the games is available to try for free on the operator’s website. Just click on the little ‘i’ on any of the game icons on the Mr Green website, and then choose ‘Play for Free’. We recommend that you try out a free demo version before playing for real money, just to make sure that you are comfortable with the game and all of its quirks.
Jackpots at the Mr Green Online Casino
Anyone who has ever played the lottery has dreamed of winning big. That’s the draw. In terms of slots, such a life-changing win is also possible. Progressive jackpot slots offer the biggest payouts of any casino game. Mr Green carries an impressive range of jackpot games, including player favourites like Mega Moolah, which broke the record for the biggest win in history, €17,879,645.12 (ca. £15.8 million), back in 2015. At Mr Green, a player even hit the jackpot twice in two years, on two separate games at the casino. Bear in mind that winning once is seriously unlikely, and you can start to imagine how that woman felt upon seeing the message fly up on her screen. If you dream of these one-in-a-million kinds of moments, then you will find Hall of Gods, Siberian Storm, Arabian Nights, and 11 other Mr Green jackpots on the site.
While slot games are certainly the favourite child of the online casino world, there are many players out there who look for exciting and interesting variants of the casino classics. Stocking a good range of roulette and blackjack variants helps a casino site stand out. Mr Green supplies games from many software developers to ensure its offering stands up to the competition. You will find games that suit any budget and playing style because of the different table limits and side bets on offer. Some of the best quality games on the market are available at the casino, like 6 in 1 Blackjack from FELT, which features exceptional visuals and six interesting side bet options.
|Roulette (19)||Blackjack Variants (18)||Other Games (33)|
|Double Bonus Spin Roulette||Blackjack Players’ Choice||Jacks or Better Poker|
|American Roulette Gold||6 in 1 Blackjack||3 Card Hold’em|
|European Roulette||Lucky Lucky Blackjack||3 Card Brag|
|High-Roller Roulette||Classic Blackjack Gold||Red Dog Progressive|
|Player’s Suite Roulette||Double Exposure Blackjack||Punto Banco|
Experience Live Gaming
All major UK casinos will have a decent offering of live casino games. It’s a sector of online gambling that continues to grow in the market, and it’s easy to see why. Good quality live games combine the atmosphere of a traditional casino with the comfort of your own home. Mr Green’s selection is top notch, featuring a large range of live games from three top providers. While Evolution Gaming is consistently head and shoulders above the rest of the market, the operator has bolstered its excellent offerings with some variety from NetEnt and Extreme Gaming. This means that you have more choice as a player. This also keeps Evolution on their toes with some competition for players’ attention. In total, the casino has 106 live tables to choose from, spread across 18 roulette variants, seven blackjack variants, five different poker games, and four variants of baccarat. If these classics don’t appeal to you, you can also give the colourful Dream Catcher money wheel a spin.
In addition to these games, Mr Green teamed up with NetEnt in order to create a more immersive online casino experience. Called “Live Beyond Live”, it challenges the concept of what a live casino should be at an online operator. It features a virtual casino floor, with the different tables laid out as they would be in a bricks-and-mortar casino. You can see other tables in the background while playing a game, as well as move between them in the virtual space, creating more of an active environment. There are two blackjack tables and two roulette tables to choose from currently. Although the operator is planning to expand and extend this feature, the Live Beyond Live experience is only available on mobile devices currently.
Mr Green Mobile Gaming
As is almost always the case, the Mr Green mobile app features fewer games than its desktop counterpart. However, there are still 750 casino titles available to play. With slots, table games, and jackpots, fans of small screen gaming can still find plenty of entertainment on the Mr Green app. Big names, like IGT’s Mega Fortune and Cleopatra, Microgaming’s Ruby Star, Game of Thrones, and Mermaids Millions, and NetEnt’s Aliens, are all there. If you’re a fan of Evolution’s outstanding live streams, you’re in luck here; you can also play at many of the best live tables on your mobile or tablet. You’ll be relieved to hear that payments are also just as secure and easy on the app as they are on the full site. So, you can play on the go, without stress. As an added extra, the app also includes all of the Mr Green bookmaker features, allowing you to bet on sports and casino games all in the same place.
- 750 mobile casino games
- for iOS and Android devices
- fits all sizes from Smartphone to Tablet
The Mr Green mobile app works smoothly, with a sleek design that is easy to understand and use. It draws inspiration from the main desktop site, but with no fiddly little buttons or elements to confound clumsy fingers. The app is available for download directly through the iTunes App Store, but if you are an Android user, you will need to go through the casino’s website, as the Google Play Store doesn’t currently support casino apps.
Everything Else on Offer
In addition to the slots and table games, there are a few more Mr Green games to behold. Scratch cards are becoming more and more popular at online casinos. The operator has a number that you can choose between. Hot Safari brings you the sounds of the savannah while you scratch away with your mouse. As a nice touch, you actually scratch to reveal the numbers, rather than simply clicking, as is the case with many games. The biggest win on this scratch card is £50,000, which would put a grin wider than a lion’s on almost anyone’s face.
The game Casino is a combination between a scratch card and a simple high-low card draw. Try and draw higher cards than your opponent, but always remember that this game is, in fact, a scratch card. This means that the outcome is based on algorithms and not simply luck of the draw. As such, the return to player rate is significantly lower than you might think, with these games tending to have rates in the mid-80s.
Boss the Lotto lets you pick all of your lucky numbers as you try to avoid the ‘bad balls’. The game is entertaining and features a much more favourable return rate of 94.5%. Keep in mind that this is still lower than the majority of traditional casino games. We’ll have a detailed look at the rates for all of the Mr Green games in the next section.
Return to Player Rates
The table limits of individual games can make a real difference to how much you are able to enjoy them. If you are new to gambling or have a small budget for playing, then you will probably be looking for a game that allows you to bet small sums per spin/hand, but high-rollers will quickly get frustrated by a game that only accepts small bets. The range of Mr Green games cater to all budgets, with some games allowing bets as small as a penny, while the Three Musketeers slot lets you stake £5,000 per spin! The highest table limits at the casino can be found on the live games from Evolution Gaming. However, if you want to find really generous table limits, you should check out Casumo, where you can stake £75,000 on roulette in one go.
|Assessment RTP & Limits||Casino Games (without Live Games)||Limits Min/Max||RTPs|
|The RTP rates are fair, all sticking within the normal ranges for the online industry.||Slots||1p – £5,000||93.20% – 99.90%|
|Roulette||1p – £5,000||94.74% – 97.30%|
|Blackjack||10p – £2,500||98.37% – 99.64%|
|Other Table Games||£1 – £100||97.34% – 99.37%|
|Video Poker||10p – £200||96.77% – 99.37%|
|Scratch Cards||50p – £2||80.92% – 95.10%|
The return to player (RTP) rate should, in many ways, be your first port of call when choosing a game. While it is not the be-all and end-all of casino gaming, the amount of money you are likely to take home over the course of your sessions on the site is certainly important. The Mr Green RTP rates are pretty much standard for online casinos. At one end of the spectrum, you have scratch cards, which often have rates somewhere between 83% and 90%. At the opposite end, you have the traditional casino games such as roulette and blackjack, which at Mr Green can have RTPs as high as 99%. Most of the games at the casino are slots, which always have the greatest range of RTPs. Video slots here range from just over 93% to very nearly 100%, meaning that looking at a game’s RTP before playing could make a significant difference to your balance.
The Mr Green Bonus Offers
Welcome bonuses are a casino’s way of bringing in new customers. They should be shiny and tempting. But the flashy headline often hides some pretty nasty requirements, so it is always best to read the fine print. We’ll take you through the Mr Green bonus offer, it’s requirements, and give you a run-down of other promotions available from the operator.
|Bonus||£100 + 50 Free Spins|
|Bonus Code||Not required|
|More Deposit Bonuses||No|
- Cash bonus and free spins
- Only slots contribute
The Casino Welcome Bonus
There are a lot of good things to say about the Mr Green welcome bonus, but first, we need to point out one negative. There are no zero deposit bonuses available at the casino at the moment. We hope that this will change in the future, as operators are turning to this style of promotion more and more due to its popularity with punters. Instead, the casino will match your first deposit up to £100 in bonus cash. In order to qualify for bonus cash, you need to deposit at least £20, and you need to opt-in to the offer when you are making your first deposit to the casino.
If you are reading this and feeling disappointed by the size of the bonus on offer, and you are looking to take advantage of special treats for high rollers, you should head over to William Hill Casino and check out the options they have available for high rollers. This is the beauty of gaming online, you can easily find another operator that better suits your needs, all without leaving the comfort of your living room.
You cannot take advantage of the offer by making multiple, smaller deposits. Also, it is worth noting that, in order to qualify for the bonus funds, you can only play slots. All other games won’t contribute to the promotion. Thankfully, all accepted payment methods qualify. Don’t worry though, we will talk you through the small print and the ever-important wagering requirements further down the page.
First, there is still more good news to tell you. Along with the bonus cash, you will receive 50 free spins from the casino as soon as you make your first deposit. The spins will be valid for one of the iconic online slot machines – Starburst. Keep in mind that the bonus spins will have a 7-day validity period. If unused, they will be forfeited.
Treats for Existing Customers
The casino introduces new promotions and tournaments every week so that players are always able to find something new to interest them. All you need to do is log-in to your account and click on the promotions tab in order to see what is available currently. The promotions range from bonus spin offers, through tournaments for slot players, to seasonal events based on sporting or cultural events.
Unfortunately, there isn’t a Mr Green loyalty programme available at the moment. This is a shame, as many of its competitors do offer perks for players who keep coming back and playing. Instead, there is a VIP club, called Club Royale. However, access to this is by invitation only, and the casino keeps the cards close to its chest on the details. All we can tell you for sure is that membership can allow for higher betting maximums on games, special promotions, and invites to special events. What we can’t tell you for sure is how to attract the attention of the selection committee. It almost certainly comes down to how much you bet, though.
In the promotions page, you can check out the latest offers from Mr Green. These are updated weekly, so there is always something to take a look at!
The Key Details of the Bonus Offer
While the Mr Green welcome bonus seems pretty tempting on the face of it, we will be honest, there are some serious problems. As is standard in the industry, before any winnings from bonus funds are converted into real money, you will need to wager the full awarded amount 35x. You will need to remember that only bets made on slot games will count towards this playthrough requirement. Even then, there are issues. Some slot games are excluded from the wagering contributions.
For free spins, only one game is allowed – Starburst. However, sometimes this is pretty normal for free spin bonuses. Any winnings made on free spins also must be wagered 35x before they are converted into real money that is able to be withdrawn. However, the casino doesn’t impose any further wagering requirements on the cash once it is in your normal balance, whereas some competitors do.
There are two big ticks in the pros column with the welcome bonus: there is no time restriction on the bonus cash and there is no maximum bet restriction on it either. This is definitely good news and is unfortunately not a given in the online industry. However, maximum bet restrictions tend to be a pain only when you are playing on games such as blackjack or roulette and affect slot players somewhat less. Also, there is a time limit imposed on the free spins. You need to login to your account every day for five days in order to get all 50 free spins, and these will expire after seven days.
All in all, the Mr Green welcome bonus doesn’t really come out as a wonderful option for most players. If you are a slot player who is happy to play on prescribed games, and you already intend to wager a few hundred pounds and are prepared to login each day, then this offer will work well for you. Otherwise, you might be better considering the 888casino welcome bonus. It is a similar offer, with more favourable wagering requirements. Even more appealingly, though, you can play on all games with the bonus cash, including live games.
Payments and withdrawals at online casinos are usually straight forward enough, but there are some things that you should make yourself aware of before you start. There are lots of payment methods accepted at Mr Green, so you can choose between the major debit cards, eWallets, or paysafecard as suits you. PayPal is becoming more and more popular with UK punters because of its ease of use. It also allows you to make deposits and withdrawals without ever sharing your bank details with the casino. All you need to share with the operator is your email address. Mr Green accepts this method, giving you the opportunity to take advantage of these benefits.
We should warn you, though, that you should always use your genuine details when dealing with an online casino. Because of anti-fraud checks, age restrictions, and problem-gambler protection, you may be compelled to provide ID when making a withdrawal. This can cause you problems if you have supplied the casino with fake details in order to gamble anonymously. The table above details all of the methods accepted, the processing times, as well as the minimum and maximum sums allowed. As you can see, all of the payment methods are free to use, and most offer instant deposits. Withdrawing funds can take a few days, and you must withdraw at least £30 per transaction. If you have any specific issues, or wish to enquire about smaller withdrawals, you can contact Mr Green’s customer services.
The Website and Its Usability
The main site is a nice place to spend some time. The main page is clearly and attractively laid-out, while the header menus feature just about everything you’d need to find in one click. Throughout the site, you will see the familiar green splashed across the page, keeping a clear visual consistency. The eponymous man in the green bowler hat also pops up just about everywhere you look, almost as though you are playing some kind of Where’s Wally? Navigation throughout the website is straightforward, and there are nice little touches added, like a banner of the latest played games, just to make moving about as easy as possible.
You don’t need to download any software to play the games, just make sure that you have your flash player up to date. Most of the games are, however, implemented with HTML5 coding, meaning that even this isn’t necessary. One of the great things about the website is that you can try all of the Mr Green games for free, right on the website.
Getting in Touch with Mr Green
Although you may go through your entire time playing online without any problems, knowing that there is a good support system in place, just in case, is hugely important. Unfortunately, we have to mark Mr Green badly on this. During our test of the casino, we found that the live chat was often unavailable due to being busy. Instead, you can send a message to the casino, however, the response time on this was not satisfactory either. When we did eventually get in touch with someone on live chat, they gave generic answers that didn’t always relate to our questions.
So, if customer service is a key feature of a casino for you, we’d recommend that you try just about any other operator. Most casinos offer excellent live chat services, but Casino.com has 24/7 support help for all its members, meaning that you know a real person will be there to help you with queries.
Player Safety and Security
Especially if you have not played at online casinos much before, you may have some concerns about the safety of gambling online. Making sure that the casino is licenced correctly and is doing everything necessary in order to protect you from harm or from hackers is key. Below, you can see Mr Green’s licencing and security details.
|Regulatory Authority||United Kingdom Gambling Commission||Malta Gaming Authority|
|Licence Number||UKGC: 39264||MGA: C43260|
|RTP & RNG Audit||eCOGRA|
|Owner of Website||Mr Green and Co.|
Licencing & Technical Auditing
The casino is based in Malta, as many casinos are, meaning that it has to comply with Maltese law and regulations. As it caters to the UK market, it also has to abide by those of the UK. So, Mr Green holds a licence from the UK Gambling Commission and from the Malta Gaming Authority. All in all, the regulations imposed by the two authorities mean that the operator must adhere to strict requirements protecting players. Checking for a licence is also a good way to ensure a casino site is not a scam.
All of the games on the site are provided by game developers who also hold UKGC licences, and who have their games tested by the independent organisation eCOGRA to ensure that they are fair and provide an accurate RTP rate. In addition to this, the site is fully encrypted, so that your personal details (as well as your money) is safe from hackers.
The Company Behind the Hat
Mr Green Ltd. was founded in 2007, as the UK casino arm of the Swedish company Mr Green & Co. AB. This parent company also runs several other casinos and bookmakers. These serve the Nordic countries in general, but Redbet is a sportsbook operating for the UK market. However, Mr Green is the oldest and by far the largest brand within the organisation, operating in 13 markets, with both casino and sportsbook under one company.
In 2016, Mr Green & Co. AB was accepted onto the Nasdaq Stockholm, moving the company’s listing from the stock exchange Aktietorget (now the Spotlight Stockmarket). It was originally listed there in 2013, but the shift was intended as a move towards more global financial investment.
As is often the case, the casino has a complicated organisation, with more than one base. Its operations are carried out from its headquarters in Sliema, Malta. As such, it holds full gambling licences from both the UK Gambling Commission and the Malta Gaming Authority. Overall, though, Mr Green Ltd. employs roughly 200 people, in Malta and in Sweden. In Scandinavia, the staff work on the development and maintenance of the brand’s technical products and are responsible for the development and implementation of the Green Gaming-tool which aims to allow gamers more control while playing.
|Company Name||Mr Green Ltd.|
|Owner of the Website||Mr Green and Co. AB|
|Registration Number||UKGC: 39264||MGA: C43260|
|Address||Tagliaferro Business Centre, Tas-Sliema SLM 1549, Malta|
|Stock Market Listing||Nasdaq Stockholm|
|Telephone||+44 20 3510 0870|
Getting Started at an Online Casino
If you are new to playing at online casinos, then there will be some more general questions that you have. The next couple of sections will give you a hand if you are a beginner and you are wanting to get playing at the Mr Green online casino. Although the specifics will be for Mr Green, all of the casinos we review on this site are easy to register at, and simple to use.
Once you are on the Mr Green website, you are just three simple steps away from having access to all of the games and features that we’ve talked about on this page. Click on “Create an Account” in the top right corner of the page. This will take you to a registration form that should take no more than two or three minutes to complete. Just fill in your contact details, verify your mobile number (in order to prove that you are a real person, living in the UK), and a couple of simple details about yourself, and you will be good to go in no time.
Making a Deposit
When making your first deposit at the casino, there are two things you need to check. First, you will be reminded about the welcome bonus that is available to you as a new customer. If you are happy to accept this deal, then click “Deposit with Casino Bonus”. Next, you will need to choose which payment method you want to use. There are a number of Mr Green deposit methods you can choose from, so it is simply a case of going with whatever suits you best. Input your details and click “Deposit”. It really is that simple.
Does Mr Green have any exclusive games?
Yes. Mr Green carries a number of casino games that are made exclusively for it. In particular, it has a large range of exclusive live dealer games, fully decked out in Mr Green branding, each of which have different table limits than the standard games.
Should I take the Mr Green welcome bonus?
We can’t make that choice for you, but what we can say is that there are pros and cons involved with any casino bonus. Be aware of any wagering requirements whenever you choose to accept a welcome bonus. You can find the full terms and conditions on the casino’s website and we recommend that you give them a good read before deciding.
Can I play the Mr Green games for free?
Unlike at many competitor sites, all of the Mr Green games are available for free play on the casino’s website. Just click on the small “i” button on the title you wish to play, then select “Play for Free”, and you can give it a test-run (or as many test-runs as you’d like).
Mr Green Casino: Our Verdict
On the whole, this Mr Green review has found the site to be a world-class casino. As soon as you enter the website, you can see that you are in professional and experienced hands. The site is beautiful and very easy to navigate. It has an excellent, large, and varied catalogue of casino games on offer, coming from no fewer than 49 different developers. These cover all of the popular forms of casino gaming, as well as providing interesting variants and dozens of great themed titles for players to choose. In terms of live dealer games, it would be difficult to find a better selection than at the Mr Green live casino. Evolution Gaming, Extreme Gaming, and NetEnt deliver over 100 tables of top-quality gaming.
- Large game selection
- 750 games available on mobile
- World-class live casino
- No Loyalty Programme
- Poor customer service
The table limits across the games are all pretty generous as well. However, they are outstripped on the live games by William Hill casino, which caters well for high rollers. There, you can also choose from a range of bonus options, depending on your budget. This is a good alternative to the Mr Green welcome bonus, which is a take-it or leave-it deal with no further options. Lastly, William Hill might be worth considering if you are looking for a casino bonus that will allow you to play more than just slots. We don’t mean to sound overly negative here, Mr Green is a fantastic casino, but there are some issues. Ideally, it needs to tweak its welcome bonus to make it more favourable for all players. Most importantly, though, it needs to improve its customer service. Until it does this, you might be best advised to check out our general online casinos overview and pick a casino with better support guaranteed.
- Extra bonuses for high rollers
- Huge range of jackpot slots