The Casumo Casino Review – A Test of the Site’s Performance
Chances are, you have heard of the Casumo casino. Although the operator is relatively fresh on the scene, its rise to become one of the UK’s top casinos has been historic, and since 2012, it has collected a handful of awards for its services. This Casumo review puts the operator to the test and on this page, you will find info about the casino’s games library, its bonus offers, its award-winning mobile experience and more.
|Welcome Bonus||100% up to £25 + 20 Bonus Spins|
|Casino Games||Over 900 games|
|Payment Options||No PayPal payments|
|Overall||4.7 out of 5,0|
|Visit the Casino|
Overview of Casumo’s Games Library
Any casino, whether it is online or land-based, is only as strong as its games library. The Casumo casino boasts an astoundingly large library with over 900 casino games to choose from. Most of the games at Casumo, like in all casinos, are slots (jackpot slots too). Next to the slots, however, you will also find a host of table games, as well a wonderful live dealer suite. This operator offers something for everyone.
|Live Dealer Games||65|
|Games for iOS & Android||900+|
Casumo casino boasts nearly 800 slots, which is an impressive number when compared to other operators. With so many titles, you can be certain that you will find the type of games you like to play, whether they be classic slots, new boundary-pushing slots, or favourites like Mega Moolah and Gonzo’s Quest from Microgaming and NetEnt respectively. In addition, you will find simple three-reelers and games with hundreds of different ways to win.
It is important for an online casino to not only carry a plethora of games, but it must also offer games from a variety of the industry’s best developers. Casumo passes our test because it carries award-winning games from both established providers as well as those from providers on the rise. Although companies like ELK Studios are small when compared to the likes of Microgaming, they create incredible award-winning slots like Wild Toro (from ELK Studios) which are a welcome addition to any casino library. When it comes to fun slots, it is hard to beat Casumo.
Progressive Jackpots at Casumo
Perhaps the most exciting things you can find at a casino are progressive jackpot games. Although the chances of winning a jackpot are extremely low, this fact is not enough to keep players from trying their luck in hopes of becoming an overnight millionaire. Casumo carries some of the most popular jackpot games available online. At the casino, you will find games like Leprechaun Goes to Hell with a jackpot in the thousands, as well as the mega jackpots found in games like Microgaming’s Mega Moolah or NetEnt’s Mega Fortune. These games consistently have jackpots in the multi-millions.
For those who don’t know, progressive jackpots increase every time a game is played without the jackpot being won. One benefit of online casinos is that one game can be hosted by multiple operators. This means that jackpots for certain games grow quickly, as thousands of players play around the world. However, this also means that you are competing with many people for the prize. Although the operator you choose to play at has no bearing on your chances of winning, you may find it interesting that Casumo jackpots have produced five millionaires in the casino’s short history, two of those jackpot wins occurring within one week of each other. This is an extremely rare occurrence.
Classic Table Games
If you are a fan of table games, this casino gives you a few reasons to get excited. It is clear, however, that Casumo has put most of its game acquisition efforts into its slot library. Currently, the operator only offers a handful of classic table games. At the time of this test, Casumo only offered around twenty blackjack variants. This includes games like Blackjack Single Deck and European Blackjack. The operator provides a few variants of roulette, poker, and baccarat, but again, the casino only has a modest number.
Casumo has earned itself a few points though because it does offer table limits, perfect for both new players and high rollers. A handy icon also displays exactly which game is which on the table games menu. This saves you the time it takes to click into every game to see its betting limits. Some blackjack tables have a max of only £5 per hand, while others can reach up to £10,000 per hand. For a casino with more table game options, I would suggest Ladbrokes Casino, which offers more than 40 different blackjack variants plus many more table games.
|Roulette (16)||Blackjack Variants (19)||Other Games (24)|
|European Roulette||Blackjack Neo||Three Card Poker|
|American Roulette||Blackjack HD||Texas Hold’em Pro|
|Monopoly Roulette||Blackjack Pro||Baccarat|
|French Roulette||Blackjack Single Deck||Oasis Poker|
|Premium Roulette||European Blackjack||Super Wheel|
Live Dealer Games
The second biggest section of the Casumo casino games library is its selection of live dealer tables. I stated earlier in this Casumo casino review that the operator doesn’t have the widest selection of table games. That being said, it does have a large live dealer suite, which offers players the perfect opportunity to satisfy that card-playing itch. If you have no idea what a live game is, read about them in our comprehensive live dealer overview.
Casumo offers live games from both of the industry’s leaders in live gaming – NetEnt and Evolution Gaming. When it comes to live dealer tables, there is no better company in the biz than Evolution. The provider offers a wide range of categories, within which players can find various betting limits. Evolution dealers are all fluent in English and are always willing to chat to players, which makes for a fun and inviting gaming experience. Sit back and enjoy the HD quality of Evolution’s products. Please note that there is no free demo option for live games, but you can sit in a game and observe to see what they are like.
Award-Winning Mobile Gaming
When it comes to the Casumo casino mobile app, there is almost no competition. Casumo offers over 800 games on its app making the Casumo mobile games library one of, if not, the best in the industry. As you can see, almost every single game in Casumo’s expansive library is available for gaming on the go. Whether you are looking for classics like NetEnt’s Gonzo’s Quest, Play’n Go’s Book of Dead, or you’re looking for the soothing vocal stylings of Lemmy with the Motorhead slot, you won’t have trouble finding what you want on this operator’s mobile app. If hundreds of slots aren’t enough, you’ll also be happy to know that the entire live gaming suite is available 24/7. With Casumo mobile, the pinnacle of online casino gaming is always just a swipe away.
- 900+ mobile casino games
- for iOS and Android devices
- fits all sizes from Smartphone to Tablet
The application is available for both iOS and Android devices and has a usability as superb as its games library. The mobile experience is smooth and fast, and has minimal load times. When using the app, players can also minimise a game and return to it when they want to. The casino’s mobile navigation is as easy on the phone or tablet as it is on the desktop website. If you don’t like Casumo’s cartoon-esque presentation but want a downloadable mobile option with a similarly-sized games selection, your other option could be Ladbrokes casino.
Unfortunately, Casumo casino has a limited library of video poker, scratch cards, and lottery games. When I say limited, I really mean non-existent. With regards to video poker, the operator has improved recently by expanding its library to nearly 40 variants of the game, but the company still does not carry any scratch card or lottery games. Although these games tend to be the least popular at online casinos, they still have their loyal fans. As a result, Casumo’s overall rating in this review has taken a slight hit. If you are after a casino that offers more of these types of games, check out Betway casino.
RTP & Limits
It doesn’t matter how many games a casino has, if those games don’t pay, players aren’t going to stay. Return to player rates (RTPs) probably have the largest effect on a player’s overall Casumo casino experience. The measure of a fair casino is high RTP rates and, at Casumo, all RTPs are over 90%. Of course, all of the RTPs are also under 100%, which means if you play over an extended period of time, you will eventually lose money, but Casumo’s RTPs are some of the best around. For a more in-depth look at how RTPs effect your experience, check out this page dedicated to slots and their RTPs. Take a look at the categories below to see what you can expect to find when playing Casumo casino games.
|Assessment RTP & Limits||Casino Games (without Live Games)||Limits Min/Max||RTPs|
|The RTP rates are friendly for beginners and they are some of the highest in the industry.||Slots||1p – £800||94.12% – 98.00%|
|Roulette||1p – £75,000||94.40% – 98.45%|
|Blackjack||10p – £500||98.45% – 99.77%|
|Other Table Games||10p – £50||97.05% – 99.46%|
|Video Poker||5p – £150||96.44% – 99.34%|
As you can see above, different game varieties have different RTPs. Slots and roulette are games of chance and thus have lower RTPs. Although some slots, like Blood Suckers from NetEnt, can reach as high as 98% (and can be found at Casumo), you will usually find slot RTPs in the 94-97% range. If you’re after higher RTPs, then you should play skill games like Blackjack, which have theoretical returns of up to 99%. Experienced players know the importance of a game’s RTP, so if you want your gambling experience to be a positive one, I suggest that you look up a game’s RTP before playing. These can be found in the info or help menu directly in each game. If you click on the games tab on Casumo’s website, you will find a list of the RTP for every-single slot available at the online casino. Casumo’s games are tested for fairness by a third party to ensure the payout rates are random. Both free and real money versions are tested.
Casumo Bonus Offers
There are many online casinos to choose from, and many carry the same games. In order to differentiate themselves from one another, these casinos offer players interesting sign up bonuses and promotions. Casumo is no exception to the rule. It also offers players a reward just for joining, the Casumo welcome bonus is a deposit match of 100% up to £25 and 20 bonus spins on Book of Dead. These promotions aren’t scams, but they do come with a whole host of terms and conditions and requirements. Scroll down to the next section, which delves into Casumo’s bonus offers.
|Bonus||100% up to £25 + 20 Bonus Spins|
|Bonus Code||Not required|
|More Deposit Bonuses||No|
- Free spins on Book of Dead
- Cash bonuses for loyalty
- Only slots count 100% toward requirements
Welcome Bonus at a Glance
As a new player at Casumo, you are entitled to the 100% up to £25 + 20 bonus spin welcome bonus. After depositing, you will be given 20 free spins on the Book of Dead slot game. Winnings from the free spins are subject to the same wagering requirements as the first deposit bonus (more on that in the wagering requirements section a little further down the page). The second aspect of the welcome bonus is 100% up to £25. To receive the bonus, a minimum deposit of £10 is required, you can claim it above.
Promotions at Casumo
Casinos don’t stop at the welcome bonus, they also use a mixture of promotions and loyalty offers to keep players around. Casumo emphasises fun, and in this spirit, the company has developed a loyalty programme called the Great Adventure. Part video game, part loyalty scheme, in the adventure you are personified as a chubby casumo figure, who wears a sumo belt to signify your level. The higher your belt, the better the rewards you should expect to receive. These come in the form of free spins, bonus money or deposit bonuses. The more you play, and the more money you deposit, the higher your level will grow.
Casumo also has daily promotions called Reel Races. These occur from 0:00-23:30 every day and last for about 20 to 30 minutes. In these ‘fast-paced casino tournaments,’ players play a specific slot game and try to win as much as possible. Players gather points, and the player with the most points will win a prize. Typical prizes are 100 free spins for a specific slot game. Both these rapid tournaments and the casino’s adventure keep things fresh and exciting. The operator wasn’t lying when it said it was coming to destroy boredom.
After registration, you can participate in daily reel race promotions for a chance at winning free spins.
Bonus Requirements and Conditions
Like everything at an online casino, special offers are subject to specific terms and conditions. Casumo’s welcome offer and free spins are subject to wagering requirements before you are allowed to withdraw your bonus winnings. All bonuses must be wagered 30x before withdrawal. Any wins won with free spins are also subject to the 30x wagering requirement. Bonus money is used in relation to the real money you have on your account. For example, if you have £10 deposit money and a £10 bonus amount, a wager of £10 will use £5 from your deposit amount and £5 from the gifted amount. If you have £100 in real money and £50 in bonus money and bet £30, you’ll spend £20 in real money and £10 in bonus funds.
Of course, Casumo will not prevent you from withdrawing any money that you deposited yourself, and you can do so at any time. Just be warned that if you do it before the wagering requirements have been met, you will forfeit your bonus winnings. Sometimes very loyal players will receive cash bonuses as opposed to free spins or deposit promotional offers. If you are one of these players, you’ll be happy to know that these promotions are not subject to any wagering requirements, and the cash is withdrawable immediately.
If you think you can claim your welcome bonus by playing table games, think again. At Casumo (similar to almost all other online casinos), many table games don’t count towards bonus wagering requirements. Slots,however, count 100% towards these requirements. It is important to note that there are exceptions and that some slot games, like Blood Suckers (the one with an RTP of 98%) and Pearls of India, don’t count towards wagering requirements. If you look at the chart above, you’ll see a full list of slot games that do not count towards the wagering requirements of Casumo’s bonuses.
When compared to other top online casinos, the wagering requirements of Casumo aren’t actually that bad. Although 30x seems like a lot, there are numerous casinos like William Hill or Ladbrokes that sometimes require wagers of up to 40x or 50x the bonus amount.
Casumo has such a huge games library and you would naturally expect to find as many options with regards to payment options. However, Casumo is actually quite limited in the deposit and withdrawal options it offers users. The operator accepts major debit cards like Visa and Mastercard, as well as payments with eWallets Skrill and Neteller. However, the casino currently doesn’t support Maestro and PayPal payments, which is certainly a weakness. Casumo will also accept deposits with a paysafecard, as well as mobile-pay, but it is not possible to withdraw funds with these payment methods.
|Payment Method||Payment Method||Min. Deposit||Max. Deposit||Duration||Transfer Time||Fees*|
|Visa||Debit card||£10||£5,000||Instant||1-5 days||–|
|MasterCard||Debit card||£10||£5,000||Instant||1-5 days||–|
|All Banks||Bank transfer||£10||No limit||Instant||1-5 days||–|
With regards to withdrawals, the casino is even more limited. The only options available are bank transfer, debit card, Skrill, and Neteller. Although the casino does not offer as many payment and withdrawal options as other casinos, what it does offer is speed. Most withdrawal options are instant. Debit cards or bank transfers will take from one to five days. All withdrawals are free of fees. Another plus is Casumo’s quick deposit feature that allows players to deposit money instantly in a game with no need to wait for the deposit to go through. Quick transactions ensure a smooth online gambling experience.
Software and Website
Casumo’s website is chock-full of gamification. To keep with the company’s fun aesthetic, Casumo’s website features colourful and playful drawings of trophies and Casumo characters. One unique feature is the casino’s ticker element which updates whenever another user wins. This adds a fun competitive element to gaming. In terms of design, the website is sleek and simple. Some casinos bombard the user with colours, bonus offers and rewards, but the Casumo site looks quite tasteful in comparison. In terms of navigation, it doesn’t get much easier than this operator’s website. Users can browse games by user favourites or game categories. A handy search feature also allows players to search by provider if desired.
Customer support is one of the most important aspects of a casino with regards to overall player experience. Sometimes, you will encounter a problem when gaming, and it is important that the problem gets solved quickly, and the support staff at Casumo lives up to our standards. The casino doesn’t have a hotline, but they do have a 24/7 live chat available in the English, Finnish, Danish, and Swedish languages. The professional staff is knowledgeable and can quickly solve any problem you encounter. No wonder the operator’s support was shortlisted for EGR’s 2018 Customer Services Operator award. The Casumo site also comes complete with a well organised and comprehensive FAQ page. Most information of interest can be found in this section.
Security and Scam Protection
In this review of the Casumo experience, we have spent a lot of time talking about games selection and other various factors, but the one topic more vital than all others is that of security and fairness. There are a lot of casinos out there that are not safe. To ensure the casino you are at is not just a scam, look for icons showing the various security agencies that monitor Casumo for fair play. Below you can find out about the specific licences and agencies that ensure that Casumo is a safe and fair casino.
|Regulatory Authority||UK Gambling Commission||Malta Gaming Authority|
|Licence Number||39265 (ukgc) MGA/B2C/217/2012(malta)|
|RTP & RNG Audit||eCOGRA|
|Owner of Website||Casumo Services Limited|
|Network Security||128-bit SSL|
Licencing & Technical Auditing
The absolute first thing you should look for when joining a casino, is that the logo of the UK Gambling Commission (UKGC) is displayed prominently on the website. Usually, you can find this in a casino’s footer. Casumo is fully licenced by the UKGC (licence number 39265), which monitors the operator to ensure that its practices are fair, and the casino doesn’t try to rip off the player. If Casumo didn’t have this licence, you would see a giant zero out of five stars at the top of this page. In fact, it wouldn’t even appear on this site. In terms of security, the operator is SSL encrypted which ensures that your info doesn’t end up in the wrong hands. Rest assured, if you game at this casino, your experience will be completely secure and safe.
Casumo was founded in early 2012, and since its beginning, has attempted to emphasise the fun and humorous side of gaming. The Malta-based company typically turns to humour in its campaigns, which has certainly had an effect on the people. If you hop over to the casino’s YouTube page, you’ll see that some of Casumo’s videos have millions of views (other casinos don’t even come close to numbers like these). Quality ads have earned the company the 2016 EGR Nordic Award for the Best Marketing Campaign.
In addition to the company’s light-hearted campaigns, Casumo has also shown an inclination towards more traditional marketing strategies. With its eyes set on UK domination, Casumo signed a 3-year sponsorship deal with Webley Stadium in England, which is sure to keep the company’s name on people’s minds. Casumo’s commitment to innovation and diverse campaigns will likely lead to continued success in the future.
|Company Name||Casumo Services Limited|
|Owner of the Website||Casumo Services Limited|
|Registration Number||Malta, C55663|
|Address||Unicorn Centre, SWQ 2335, Malta|
|Stock Market Listing||Not applicable|
Your First Steps at the Casino
This section of our Casumo review is for those players who are completely new to online gaming and will help you with your first steps at Casumo. If you visit the Casumo casino website, you can have a look around and play a few games. This doesn’t require an account, however, you won’t be able to sit in the live-gaming suite without an account. Scroll down to learn about the simple and free three-step process to registration.
The registration at Casumo casino is simple and only takes a couple of minutes. First, you’ll fill out the registration form with a valid email address, unique username, and secure password. The second step is to fill the form out with your UK address. This is so the casino can verify your identity (important for payments and to prevent underage gambling). After that, you’re all done, and you can claim your 20 free spins. The last thing you must do is make a deposit and start playing. Again, registration is completely free, and you do not have to make a deposit if you don’t want to. You only have to do this if you wish to play for real money.
First Deposit Explanation
When you log-in with your new Casumo account, you’ll see your name and account balance to the left of the screen. To make a deposit, simply click on the balance, and follow the instructions on how to deposit. You will see a suggested payment method, but you are able to click and see other alternatives if you so please. For a debit card, all you’ll need is the number, card holder’s name, and date of validity. If you don’t want to accidently spend more than you’re comfortable with, you can set deposit limits, so you don’t spend more than you would like to. All deposits are instant, and a deposit of £10 or more will qualify you for the first deposit bonus at Casumo. If your deposit fails, consult the casino’s support staff, who will help you solve the problem quickly.
Should I accept the Casumo welcome bonus?
This is entirely up to you, but your decision should be informed by your play style. Casumo casino has a 30x wagering requirement before you can collect the bonus. This means you’ll have to wager a considerable amount of money before claiming the bonus. If you are the type of player who enjoys making small bets, I would skip the welcome bonus. The welcome bonus is more for players who know they are going to play with frequency.
Can I try games without spending money?
Casumo allows players to try most of its games for free. You won’t be able to play live dealer games without money, but you can sit in the game and observe as long as you have a Casumo account. Most game developers also have free play demos on their official sites.
How does Casumo reward loyal players?
Casumo has a loyalty program called The Adventure, in which players gain martial arts belts dependant on their performance and frequency of play. The higher your rank, the better your rewards will be. Some of these rewards come in the form of free spins, deposit bonuses, or cash bonuses.
In our opinion, there are many reasons to choose to play at Casumo casino. If you are nuts about slots, you’ll have a hard time finding a casino with a games library more appetising than Casumo’s, which boasts nearly 800 slot games. The welcome bonus isn’t the highest we have seen at some other sites, but the casino does package the deposit bonus with some nice free spins. In addition, the wagering requirements are quite low when compared to other operators in the UK. We also liked the experience of playing at a casino that doesn’t take itself so seriously. But don’t worry about the company’s frolicsome nature, Casumo is a legit casino that treats its users and product with care.
- Safe and secure
- Games selection
- Welcome bonus
- No PayPal
- No scratch card games
To be honest, we really struggled to find things about the casino that we didn’t like. Casumo, as a whole, doesn’t have any major weaknesses, only a few minor ones. It is a little annoying that only slots count 100% towards bonus wagering requirements, but that is pretty standard for online casinos. One weakness we found was that, although the casino’s games library is quite expansive, it did lack scratch cards and lottery games. Although these are niche games, they do have a devoted following. Another weakness is that the casino does not have phone support. So, for those who really would prefer to talk on the phone to the casino support staff, you may want to look elsewhere. However, the casino’s 24/7 support is extremely responsive, so the operator’s lack of phone support is only a minor weakness.
- Accepts PayPal payments
- Arcade and scratch card games